A multi-platform customer experience and centralized support to provide assistance on queries regarding procedures, products, and services.
Allow business, large or small, to communicate effectively for positive outcomes, to enhance sales, and ensure the best customer service experience through all platforms including web chat, video, screen sharing, and more.
More Than Just Chat
With Your Customer
Improve customer experience by seeing what your customers see & providing quick, effective, and timely solutions.
Yes I’m A Real Person
Take your regular web chat support service to the next level for enhanced productivity through a live video chat with the support agent.
From Chat To Phone
Help your customers with a non-intrusive handoff in case they need to speak to the agent instead of a chatbot.
Don’t Worry We’ve Got Your Back
We’re here to take the stress out of managing your IT and communication services. Our U.S. based, state-of-the-art, operating centers, monitor 24x7x365, letting you focus on what matters most, your business.
We offer the best packages out there, choose the one that suits you best!
- 24x7x365 Support
- Cloud-Based Platform For Desktop & Mobile
- Contact Center Service Supporting Multiple Client Engagement Methods Including Incoming Calls, Web & Social
- Escalate A Web Chat To Voice, Video and Screen-Share Capabilities
- Co-browsing With Customers As Needed
- Social Media Direct Messaging Integration
- Embedded Salesforce Integration
- IVR Services including Voice AI
- Seamless Escalation From Bot To Agent
- Chat Transcript
- Easy Setup
- Real-time & Historic Reports
LIVESUPPORT+ OPTIONAL SERVICES
- Call Recording
- Chat AI
- Artificial Intelligence